Services

24 Hour Emergency Plumbing & Heating in White Rock & South Surrey

When a pipe bursts at midnight or your heating fails before a cold snap, we answer the phone and get to you fast. We’ve been providing 24-hour emergency plumbing and heating service across White Rock and South Surrey since 2012.

Our licensed technicians arrive ready to diagnose the problem, stop the damage, and get your systems working again. We keep you informed throughout the process because we know how stressful plumbing and heating emergencies can be.

Serving White Rock Since 2012

We’re Peace Arch Plumbing and Heating, a family-owned business that’s been looking after White Rock and South Surrey homes since 2012. We focus on reliable, code-compliant solutions that actually work for the long term.

After more than a decade working in these communities, we know the local building codes inside out. We understand the challenges of ageing infrastructure and recognize what matters to our neighbours. More than half the residents in White Rock and South Surrey are 55 or older, so we pay special attention to accessibility, clarity, and long-term dependability in our work. Our licensed technicians design, install, and maintain plumbing, gas, and heating systems that protect your property and keep you comfortable for years to come.

How Our 24/7 Response Works

When you call us with an emergency, a real person answers and connects you immediately with a licensed technician. Every emergency visit is handled by our experienced crew who are licensed, bonded, and insured. All our work is backed by the Service Experts Guarantee.

We’re based in Surrey and work daily in White Rock and South Surrey, which means we reach your property quickly. We start stabilizing leaks or failures straight away to limit damage, then keep you updated throughout with clear information on what we’ve found, your repair options, timelines, and costs.

Always-On Emergency Dispatch

Plumbing and heating emergencies don’t wait for business hours, so neither do we. You can reach a licensed technician any time, day or night. Our dispatch system uses GPS tracking and smart call prioritisation to classify your problem accurately, send the nearest technician to you fast, and keep you updated throughout.

We use a structured triage process to separate true emergencies from routine issues. This protects you from unnecessary after-hours costs whilst ensuring immediate response when it really matters. You’ll never feel stranded; we’re here when you need us most.

Always-On Emergency Dispatch

Plumbing and heating emergencies don’t wait for business hours, so neither do we. You can reach a licensed technician any time, day or night. Our dispatch system uses GPS tracking and smart call prioritisation to classify your problem accurately, send the nearest technician to you fast, and keep you updated throughout.

We use a structured triage process to separate true emergencies from routine issues. This protects you from unnecessary after-hours costs whilst ensuring immediate response when it really matters. You’ll never feel stranded; we’re here when you need us most.

house call plumber with van at residential doorstep | GPS: 49.118289, -122.558925

Fast Local Response

We’ve organized our emergency response to get to you quickly and ready to work. We keep fully stocked service vehicles positioned throughout White Rock and South Surrey, and use GPS dispatch to send the nearest licensed technician straight to your door; day or night, usually within an hour. Your home or business gets code-compliant service from our local crew who know your neighbourhood.
house call plumber with van at residential doorstep | GPS: 49.118289, -122.558925

Fast Local Response

We’ve organized our emergency response to get to you quickly and ready to work. We keep fully stocked service vehicles positioned throughout White Rock and South Surrey, and use GPS dispatch to send the nearest licensed technician straight to your door; day or night, usually within an hour. Your home or business gets code-compliant service from our local crew who know your neighbourhood.

Stopping Damage First

The second you ring us, our emergency team has one goal: stop damage to your property before it gets worse. We quickly isolate failures, shut off affected water or gas lines, and use pumps and extraction tools to prevent spread, mould, and structural problems. When we act fast, we help you avoid thousands in repair costs and protect your insurance coverage.

Stopping Damage First

The second you ring us, our emergency team has one goal: stop damage to your property before it gets worse. We quickly isolate failures, shut off affected water or gas lines, and use pumps and extraction tools to prevent spread, mould, and structural problems. When we act fast, we help you avoid thousands in repair costs and protect your insurance coverage.
emergency plumber reviewing plumbing issue with client | GPS: 49.097833, -122.590129

Clear Communication Throughout

When an emergency hits, we keep you in the loop every step of the way. From your first call, our dispatchers ask the right questions, work out what’s urgent, and give you an honest arrival time. We explain what’s wrong in plain language, walk you through your options and what they’ll cost, send you updates as we work, and check in after we’re done. You’re never left wondering what’s happening.

emergency plumber reviewing plumbing issue with client | GPS: 49.097833, -122.590129

Clear Communication Throughout

When an emergency hits, we keep you in the loop every step of the way. From your first call, our dispatchers ask the right questions, work out what’s urgent, and give you an honest arrival time. We explain what’s wrong in plain language, walk you through your options and what they’ll cost, send you updates as we work, and check in after we’re done. You’re never left wondering what’s happening.

Why Choose Our Family-Owned Team

We’ve been family-owned since 2012, and we bring personal accountability to every emergency call in White Rock and South Surrey. As a local, licensed team, we treat you like neighbours, not just another job. You’ll speak directly with licensed technicians who know Lower Mainland systems inside out. You get honest pricing, solid warranties, and proper follow-up.

Dealing With Burst Pipes and Heating Failures

When burst pipes or heating failures strike your property, quick action makes all the difference. We’ll help you understand what went wrong, spot the warning signs, and protect your building from further damage.

What Causes These Emergencies

A slight shift in temperature or water pressure can push your plumbing or heating system beyond its breaking point. We look for freezing conditions, excessive pressure, corroded pipes, blockages, faulty installation, low pressure, and discoloured water; all indicators that something’s wrong before it becomes a crisis.

What to Do Right Away

What you do in the first few minutes can make all the difference.

For burst pipes: Find your main water shut-off valve and close it immediately. Turn off the power to your water heater. If water is pooling near electrical outlets, flip the relevant breakers off at your fusebox; but only if you can do so safely. Open your taps and flush your toilets to drain remaining water from the system.

For heating failures: Check that your thermostat has power and is set correctly, then give us a call straight away. Whilst you’re waiting, dry any wet surfaces and take photos for your insurance claim if needed.

Permanent Repairs and Prevention

Once we’ve stabilized your emergency, we focus on fixing what caused it and protecting your system from it happening again. We’ll insulate exposed pipework, recommend keeping your thermostat at 13°C minimum, and fit heat tape where needed. We can replace old galvanized pipes with PEX or copper, install leak detection systems, and check your pressure-regulating valves are working properly to keep your home safe.

service technician arrives for water heater replacement | GPS: 49.051967, -122.660096

Get Emergency Help Now

Need emergency plumbing or heating help? Call us now; we’ll be there fast.

When something goes wrong with your plumbing or heating, waiting isn’t an option. We’re your local team serving White Rock, South Surrey, and the Lower Mainland, available 24/7 for emergencies with quick dispatch, certified technicians, upfront pricing, and tidy, professional work that respects your property.

Call 778-998-6420 anytime for the fastest service

Email [email protected] for non-urgent questions

Visit peacearchplumbing.ca to book online when it suits you

We handle emergency plumbing, heating, and drainage issues round the clock, whilst general service calls and estimates run during standard business hours.

Don’t handle this on your own; ring us now and we’ll get your home or business sorted.

Common Questions

We don't file claims on your behalf, but we provide detailed, code-compliant reports, photos, and invoices that support your claim. You handle the communication with your insurer whilst we give you the documentation they need.
We accept Visa, credit and debit cards, and cash when we're at your property. You can also pay online or use our flexible financing options. We'll discuss what works best for you so payment is never a problem when we're getting your heating or plumbing sorted.
Yes, we're licensed gas fitters who can safely handle your furnace and boiler emergencies. We work strictly to BC codes and boiler standards, so your repairs are always done right and your safety comes first.
Yes, we charge higher rates for emergency calls during holidays and late-night hours. This covers our overtime and on-call staffing costs. We'll always tell you the price before we start any work, follow all local codes, and work efficiently to protect both your home and your budget.
Yes, we provide heating and water during multi-day repairs. When your equipment's offline, we bring in electric heaters that meet code requirements, set up tankless water options, and go over safe operating limits with you. You'll stay comfortable throughout the process, and we'll keep you informed every step of the way.
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